Last 9th August 2021 I purchase a license for Wondershare DrPhone, Order # AD210809354675419699. Now they want to remote connect my computer which i refused for privacy and security concerns since they are in China. They keep trying to troubleshoot different ways to go over 7 days refund policy so they dont have to pay me back. I will attaching ss from their page which states the 7-days refund guarantee as well as fixing error code 4013 with their software page. I would like full refund ($15.36) to get back to my paypal account for the further use. Clearly they are trying not to refund the money and go over the 7 days with emailing back and forth so they can screw me over. I emailed them back saying that their software page states there is 7- days refund guarantee so i wanted my refund again. They just replied back to me 2 hours ago stating I have to do some troubleshooting. I emailed them 20hr ago to receive my money back since their software didn't fix the error code 4013. The software I bought states that the error code 4013 iPhone would be fixed but it did not fix my phone. Hello, I bought a software from wondershare and that software I bought states 7-days money back guarantee.
I will join anyone who wants to pursue this thievery in a lawsuit. How is this possible? I feel like I was robbed without a gun. Even try to place blame on me saying perhaps it was my mistake.
How did I get charged for annual when I’m supposed to be just trying it out? Why are they charging anything at all if it’s a trial period? Now they’re giving all kinds of excuses not to return my money. I shouldn’t have been charged for anything in the first place because I signed up for a trial. They are liars who are lying! I signed up for a trial and a trial alone! When I went to cancel it was a rabbit hole! I could not locate a number and I did not get a response to my email until after the trial period as if they were burning out the trial period time. They are not even located in USA! I’m angry that this seems to be so easy to just take MY money under false pretenses and not give it back. Wonder share Filmora whatever their name is…They are scammers and thieves! DO NOT CONTINUE TO SUPPORT SCAMMERS.
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